HarBakeries

We want you to be completely satisfied with your purchase. If for any reason you are not fully satisfied, we are happy to offer a refund or exchange according to the terms outlined below.

Eligibility for Refunds or Returns

To be eligible for a refund or return, the following conditions must be met:

• The request must be made within 14 days of receiving your order.
• The product must be unused, in its original condition, and in its original packaging (if applicable).
• For digital products (such as online courses or downloadable materials), refunds can be issued only if the product has not been accessed or downloaded.

Non-Refundable Items

Certain items are non-refundable, including:

• Gift cards or promotional items.
• Products that have been personalized or made to order.
• Downloadable content that has been accessed.

How to Return an Item

If your return is eligible, you can request a return through our website. Please follow the provided instructions to complete your return, ensuring the product meets the eligibility criteria.

Refund Process

Once your return is processed, we will issue a refund to your original payment method. The time it takes for the refund to appear on your account may vary depending on your payment provider. Please note that shipping fees are non-refundable unless the return is due to a mistake on our part (e.g., wrong or damaged item).

Exchanges

If you would like to exchange a product for a different one, you may do so within 14 days of receiving your order, provided the product is in original, unused condition. If the exchange is approved, we will guide you through the process.

Damaged or Defective Products

If you receive a damaged or defective product, we apologize for the inconvenience. In this case, you are eligible for a full refund or replacement, as long as you notify us within 14 days of receiving the order.

Feel free to adjust or let me know if you need any changes!